Terms and conditions of use


Welcome to Sapphire [store.shajgoj.com] ("Web Site"). The following are the basic rules that govern your use of our site. Your use of Sapphire site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Your use of this site binds you to these terms.


I. Terms and Conditions may change

Since Sapphire may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.


II. Availability

Please understand that our featured items offered are high quality products and therefore in limited quantities and, because of their limited availability and nature of production, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on Sapphire is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at 11am – 9pm Bangladesh time.


III. Product Information

Keep in mind, in consideration to laws of Bangladesh on shippable items, fragility and other constraints Sapphire does not carry every item that you would find in our stores. The prices displayed on the website, however, are quoted in Bangladeshi Taka (Tk.). Most Sapphire products displayed on the website are available in Sapphire outlet @ Jamuna Future Park (Shop # GA-046, Ground Floor).


IV. Pricing

In the event an Sapphire product is listed at an incorrect price due to photographical error, typographical error or error in pricing information, Sapphire shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

All our product prices and services are subject to tax as applicable by laws of Bangladesh.


V. Payment and Credit Note

Sapphire shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled Sapphire shall issue a credit note in the amount of the incorrect price.  Sapphire does not provide refunds for online orders once an order has been placed, including cost of shipping and handling.   


VI. Shipping and Processing Fees

Our shipping and processing charges are intended to compensate designated shipping companies in addition to cover for the cost of processing your order, handling and packing the purchased products and delivering them to you. The risk of loss and title for items deliverable to you pass to you upon our delivery to the carrier.